Contact engineering

Share your eBike platform constraints

Use this page for OEM program reviews, distributor routing, service-document requests and connected-drive questions.

HQ

OEM Program Desk

Global review routing for mid-drive motor, battery, display and Flow app integration briefs.

MAIL

Engineering Requests

Use the form to send frame envelope, torque target, annual volume and market requirements.

SLA

Response Window

Stock questions: 4 business hours. OEM RFQs: engineering review within 5 business days.

Quote form

Make the first message technical enough to route correctly.

Include product type, country, expected annual volume, frame interface, battery target, rider segment and any urgent service requirement. The more specific the duty case, the faster the review can move to a useful answer.

By submitting this request, you agree to our Privacy Policy. Stock items receive a 4-hour business response; OEM RFQs receive a full engineering review within 5 business days.